Headbangers Shop is an online music store that sells music CD, DVD, Cassette, Vinyl and band t-shirts in New Zealand. The Store’s target audience are mostly heavy metal fans and music enthusiasts. It is named “Headbangers” because it is associated with heavy metal music.

The main purpose of the website is to sell products online and to connect with the customers. It is very important to communicate with people so the website offers multiple media of communication. Customers may send inquiries by either using the Live Chat Box which can be found on the lower right of the screen. They can also fill up the forms at the Contact Us tab and they can either call or email via business email address which can be found on the header.

The main objective is to reply immediately to each customer’s inquiry with Headbangers efficient and competent customer support. With these varieties of communication, potential customers may contact the store easily and conveniently. And with the prompt reply of the customer service, inquiry can turn to sales.

Viewers may view the product once they click its photo. They can see the description, reviews, rating and a short video of the product.

Since the website caters to online payment, it should be secured from hackers. The website is highly secured that it has 30-character password, security plugins and secured payment methods. The website will be checked daily for any anomalies and for security maintenance.

PayPal is the main payment method of the website because it secures every transaction made online. Once a customer pays online, the website will ask for payment information which is secured by PayPal and security plugin.

There are available website themes online that are actually good but the problem is that some of them are not compatible to mobile and other platforms. The theme used in this website is compatible to any device and it will attract viewers by its music-themed background. People may view the website anytime or anywhere conveniently and even purchase products without having issues.

The website‘s speed performance is manageable. The website will load approximately within 9 seconds in computer and mobile devices. It was optimised by compressing pictures and installing cache plugins.

Headbangers Shop is an online music store that sells music CD, DVD, Cassette, Vinyl and band
t-shirts in New Zealand. The Store’s target audience are mostly heavy metal fans and music enthusiasts. It is named “Headbangers” because it is associated with heavy metal music.

The main purpose of the website is to sell products online and to connect with the customers.